Last week I had to do something I didn’t plan on doing. Replace my vacuum cleaner. It didn’t start that way though.
About a week earlier I had burnt out the belt on our Bissell CleanView bagless vacuum when it sucked up one of my kid’s socks into the roller mechanism. I went and bought a replacement belt and fixed the vacuumâ€¦ I thought. Long story short I didn’t get the roller brush replaced quite right and ended up really messing up the brush roller.
I’ve driven by the Cleary Vacuum & Janitorial supply store for years on my daily commutes to work in downtown Indianapolis from the south side. The problem was that I’d always driven by thinking it was jus commercial and janitorial service and they didn’t serve residential customers. I was very wrong.
I gave it a try thinking maybe they’d have the replacement roller brush I needed. Upon entering the building I was quickly welcomed by an older gentleman immediately met me and asked how he could help.
I told him what I needed and he was worried that I may have also damaged the housing of the vacuum and that replacing the roller at $20+ may not really fix the problem. He said he hated to sell me the roller without making sure I didn’t have other issues.
To try and shorten the story even more, my vacuum ended up having more issues and the cost for all the repairs to get it up and running again were going to be almost the price of a brand new vacuum just like mine but the newer model. Which I ended up purchasing.
Here’s the deal. I was warmly welcomed and expertly assisted by a gentleman that came across as the owner because he took pride in what he did and what they offered in services and products. He informed me as a customer and didn’t just "sell me" to help the bottom line. He understood that service is what sets them apart from Target, Wal-Mart and other box stores. He reminded me that they’re always available to look over my vacuum if it’s not quite running or sounding right anymore, or just for a routine check-up and clean-up.
I’ll be returning to Cleary Vacuum & Janitorial in the future for any of my needs related to vacuums in the future. I’ll also recommend them to anyone else in similar need. Cleary Vacuum & Janitorial is THE warranty service center for just about every vacuum manufacturer in the area. If you need it, they’ve probably got it, and can service the problem to your satisfaction without question in my mind. Plus, you’re supporting a local business that’s chosen Indy as their home for the last 35 years.
If you’re on the north side or south side they have two locations to serve you:
Cleary Vacuum & Janitorial
3004 S. Meridian St.
Indianapolis, IN 46217
Cleary Vacuum North
7035 E. 96th St. Suite R
Indianapolis, IN 46250
Oddly, remember Cleary Vacuum & Janitorial and help the process of purchasing and owning a vacuum cleaner suck just a little less in your household.